Specification
- It may be the case, that the price we publish online is for a different specification to what you have requested.
- The most common cause of a pricing differential is ‘branding’. For example, the published ‘guide price’ may be for a 1 colour print but you have asked us to quote for a 3 colour print.
- There are other differentials which affect particular product types or branding processes.
Origination and Delivery
- Our website pricing does not include Origination or Delivery charges. Why?
- At the point at which you are viewing our website, we do not know the artwork specification and the exact delivery destination of any potential order you may place.
The price has changed
- We endeavour to keep our website pricing up to date but with c5,000 products, each with 3 prices, we have c15,000 prices to maintain.
- A large proportion of our products is imported so can be subject to currency exchange rate fluctuation. The pricing of some product types, for example, USB memory drives change every 24 hours.
- So why publish pricing if you can’t keep it up to date? The alternative is for us not to publish pricing, but when we did this our customers complained that it made the process of comparing products more difficult.
- We make every effort to maintain accurate pricing and make the conditions under which we publish a price clear on this site; “High inflation coupled with supply chain disruption means that pricing has become extremely fluid. We know that our customers want to see an indication of pricing, hence the guide prices shown here. For today’s best price, please ‘Request a quote’.“
- All of our quotations have a limited validity which is clearly stated in the conditions. Again, the inclusion of this reflects the fluidity of the pricing environment in which we operate.