Samples Policy

Our samples policy

We're here to make this easy

We recognise that it can be difficult to tell from a photograph, or a written description if a product is right for you.

Given this, we are happy to send samples where possible but do so under certain terms which are set out here.

our policy

Managing our samples under these terms allows us to offer a more efficient service.

Terms for existing customers

No need to prepay. Return samples within 30 days for a full refund (excludes confectionery)

Terms for prospective customers

Prepay by card.

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